To read the whole General Conditons, click on these Terms & Conditions in English, French, German or Dutch


Identity of the entrepreneur

Trade name     Carmen de Veer Stoffen- & Dessinontwerpen

Establishment  Martin Campslaan 423

                        2286 TA Rijswijk, The Netherlands

Telephone        + 31 6 275 86 804

Email adress     ontwerp@carmendeveer.com

Chamber of Commerce number 27159058 0000

V.A.T.                NL1693.99.254.B01

Bank                 NL41INGB0006986677 


CURRENCY

All prices are in EUR.


SHIPPING & HANDLING

These products will ship everywhere - worldwide. At checkout you find the respective shipping fee to your country.

Packages can be sent to the same address as your billing address or to another address except a post office box. Select address during check out.

All order are send by track & trace. You will get a tracking number via e-mail that can be used to track your order. All orders are shipped by PostNL


ORDERS

If an item is out of stock, please send an email to ontwerp@carmendeveer.com to inform for a reorder.


PRODUCTS

The selection of products on the site will change continuously. The availability of product at any one time does not guarantee it's future availability.


DELIVERY

Ordered items will be send within 7 business days (if nothing else is stated in the product's information text). Incorrect personal details may lead to delays in delivery, so please ensure that you have included full address details before placing your order.


PRICES

All prices in the shop are excluding shipping and including Dutch VAT (21%). Residents outside of the EU can make purchases excluding VAT. Please let us know your Tax Identification number and we send you an invoice with a personal discount code for your purchase in our online shop.

The tax will automatically be reduced at checkout. Please note that the recipient of any products shipped outside the European Union may also have to pay import duty or other taxes, fees and charges applied by customs or other authorities in the country of receipt.

If you are unsure about whether these charges might apply to your order or if you have any questions regarding this, you should contact your local tax or customs authorities.


PAYMENT

Choose to pay by Credit Card or by PayPal's payment system.

Don't want to use PayPal? Send an email to ontwerp@carmendeveer.com and place your order. You'll receive a mail with the total cost and the bank information. When your money is transfert, your order will be send.

PAYPAL

Your are not required to have a PayPal account to purchase via the same. You can pay as a PayPal guest. Although if you already have a PayPal account you may use it. There's no charge to open a PayPal account. There is also no charge to purchase items using PayPal.


CREDIT CARD PAYMENT

Card transactions go through a secure system. Your card details are confidential, encrypted, and can not be read by anyone other than your bank. There is no extra charge for card payments. Your account will not be charged until you have completed the checkout process.


SECURITY & PRIVACY

All card transactions are sent via SSL are encrypted to protect the security of your online order information. Customer information is kept confidential and will not be shared with anyone outside Carmen de Veer Stoffen- & Dessinontwerpen.


RETURNS AND EXCHANGES

If for any reason you're not happy with your purchase you may return the item(s) within 7 working days of delivery. All returns/exchanges must be in new, unused condition. The return shipping cost is paid by the customer.


Email me at ontwerp@carmendeveer.com to notify me of a return/exchange.


Return address:

Carmen de Veer Stoffen- & Dessinontwerpen

Martin Campslaan 423

2286 TA Rijswijk

The Netherlands


Please note: There are no return on on-sale products.